IRON LIFT — WARRANTY & PROTECTION

BUILT TO LAST - BACKED BY CONFIDENCE

Every Iron Lift system is engineered with precision, using premium components designed for long-term performance. Your investment deserves lasting protection — and we stand firmly behind the quality of every system we build.

This page outlines your warranty coverage, our service commitment, and what you can expect from us should you ever need support.

1-YEAR STANDARD WARRANTY (INCLUDED WITH EVERY SYSTEM)

All Iron Lift systems include a full 12-month manufacturer warranty, covering:

Internal motor components
Electronic controllers
PCB boards, sensors, and wiring
Resistance system mechanics
Structural frame and internal hardware
Software-related performance issues (non-app)

During this period, any manufacturing fault or electronic failure is covered completely.

WHAT'S INCLUDED IN YOUR WARRANTY

✔ Free Remote Diagnostics

If you experience an issue, our support team will guide you through quick remote troubleshooting to identify the cause.

✔ Replacement Parts Included

If a part needs replacing, we’ll send you the required component at no cost under warranty.

✔ Free Collection & Return Delivery

If an issue cannot be fixed remotely, we’ll arrange free system collection, repair or replacement, and delivery back to you.

✔ Full System Replacement if Unrepairable

In the rare event that your system cannot be repaired, we will replace it with a brand-new or certified replacement unit of equal or higher specification.

WHAT'S NOT COVERED

To keep the warranty precise and fair, the following are not covered:

Accidental damage or misuse
Cosmetic wear (scratches, dents, surface marks)
Damage caused by non-Iron Lift accessories
Improper installation or storage
Commercial environment use unless approved
Normal wear on handles, straps, or external accessories

If your system is outside its warranty period, our After-Care Service provides full servicing, diagnostics, and replacement parts at transparent, fixed fees.

HOW TO MAKE A WARRANTY CLAIM

Contact: support@ironlift.com
Include your order number, model, and a brief description of the issue.
Our team will respond within 24–48 hours with diagnostic steps.
If required, we’ll schedule a free collection, repair, or replacement.

Our goal is simple: get you lifting again as fast as possible.

REPLACEMENT PARTS — ALWAYS IN STOCK

To ensure rapid support, we maintain UK stock of genuine Iron Lift components, including:

Motors (Ignite, Ascend, Apex)
Controllers
Sensor boards
Wiring harnesses
Safety components
Internal mechanical parts

This ensures fast turnaround times for both warranty and non-warranty repairs.

OUR PROMISE

We believe in craftsmanship, reliability, and long-term value. When you choose Iron Lift, you’re backed not only by premium engineering — but a team committed to supporting you every step of the journey.

Strong equipment. Stronger support.